Testimonials

To Whom it may concern

I am writing this because I think Customer Service it the most important asset an employer and an employee can have.
You have that with Sherwood, he goes above and beyond to complete each task he is given.
His response time to calling back or responding via email is amazing.
I feel very lucky to have him on the other end of my phone when I have a simple problem or a complicated one.
Please know you are blessed to have him.

Sincerely
Patti
Mt. Gate RV Park

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Our resort has been using PARCS for the past 19 years. We are a very diverse park and have found that PARCS has been able to meet our vast needs.
Sherwood has always been available, prompt, knowledgeable and delivers support with a calm demeanor.
Though it's not needed often it is always appreciated to be able to deal with issues as they occur without delay.

Sherwood, thanks for being there for me for all of these years, it has been a pleasure getting to know you.

Sincerely,
Monica
Salmon Point Resort

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The troubleshooting that Sherwood has provided over the last few years has been a lifesaver!
There is nothing more distressing than a down system, and his calm manner and easy to follow instructions as he walks you through the fix have made the situation so much less stressful.
He's gone out of his way, and outside of his office hours, to help me resolve issues quickly.

Thanks for all your help!!

Tamara Carmichael
Leduc Lions Campground & RV Park

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To Whom It May Concern,

I just have to say WOW! Sherwood is the best! I have had this program for 14 years. I just call Sherwood and he is there for me! Sometimes it is something small, but usually its information on how to do something new I want to do and he has the answers. I am SO happy I bought this program after years of research. The program is easy for new employees and still gives me everything I need. Thank you Sherwood for all you do!!

Happy camping,
Mary Lunderville
Moose River Campground

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“Thank you” for all the years of tech support that we have received from you. We have been operating with PARCS reservation program for over 20 years.
It has been a privilege to get to know you, our go to tech support “God” over the phone on many different occasions.
Gratefully, you are always there to call us back quickly and help us out when we are experiencing computer issues to its max.

Sherwood, thank you from all of us at Spring Lake RV Resort, we really don’t know what we would do without you.

Regards,
Adam & Mirella Ledwon
Spring Lake RV Resort
Alberta, Canada

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As we are nearing our 25th anniversary and planning for our retirement, I think of all of our work associates and know that I would not have been as successful without their help. .
At this time I want to send out a quick note expressing our thanks to Sherwood and the PARCS staff over the past 14 years.
Although we only use a fraction of the program, it has made reservations, confirmations, reports and letters a simple non stressful part of the day.

Thank you Sherwood for always been there with a friendly reassuring voice to all of my questions.
Thank for making the past 14 years of hospitality run smoothly and efficiently.

Susan, Mi-Te-Jo Campground NH
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This is our 50 year of our Camping & Trade Show March 20- 22 at Sturbridge Host Hotel & Conference Center. This is where I was introduced to the PARCS system in the 90’s.
Your reservation system is great for campgrounds and have enjoyed having a great support Team on board.
I truly support your system every year & having Sherwood, the team there for help.

Sincerely, Lakeside Camping Maurice Barnes

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"I have been using PARCS software for ten years at a high volume RV Park.
Sherwood is the best, any issues we have are taken care of immediately.
He is just a phone call away. We have never had any real issues with PARCS software, it always seems to work and work well. Any changes
I have requested to the software to make our job easier have always been received well and handled almost immediately by Sherwood or his staff in a timely manner.
I would highly recommend PARCS software to any Park Owner or Managers.
A very satisfied customer!"


Jeff Landry Property manager Malibu Beach RV Park, CA.

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"We have had very helpful service and appreciate the way things have been handled for our problems.
I would say that the rate of service is very good." "PARCS has been a great help in giving our campground more control especially during the rallies we have."

Bev Kryder, Elkhart County 4-H Fairgrounds, IN

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"Very user friendly/powerful program"

Sandi Johnson, Pioneer RV Park, CA

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"The versatility to be able to charge different rates for different lots.
Also different rates for week and weekend. I also like that we are able to enter all of the information on 1 screen."
"I like that you can double book, and transfer sites out of one booking to link them together."

Jenny Verberk, Lakewood Christian Campground, ON

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"It's so easy to teach new employees."

Pauline Youngblood, RV Ranch @ Grand Junction, CO

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"PARCS Software completely meets our needs for client registration and subsequently the info.
provided by the map, rack, reports and housekeeping makes our administrative tasks easy to handle ! ! "
"We have been using your software for eight years and have not utilized your support very much, but when necessary, your support staff have provided quick and informative assistance"

R. P. "Rick" Campbell, Camp Tamarack RV Park Inc., AB

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"Makes my life easier, I can get all the information I need and not have to hope the people fill out the cards right. I don't have to try to read other people's writing, the rack is great."

Mary Lunderville, Moose River Campground, VT

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"Support and reliability are the two most important features I look for in a computer program.
Your support staff is quick at call backs and they are very helpful to those of us who are computer illiterate.
It is very refreshing to know that when we don't have any answers to what has gone wrong we can send over our database and you will figure it out for us."

Kathy Cuascut, Aces High RV Park, CT

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"Basics are easy to teach to new staff member"

Kathleen, Spring Creek Mountain Village, AB

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"We have always had good response from the support team" "I'm learning more & more each day and I'm not sure which feature I like best."
"Thanks for making things so easy to complete our reservations and check-ins."

Linda T. Johnson, River View RV Park & Resort, LA

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"It was easy to learn and is simple and fast to work with."

Margaret Jordan, Lone Oak RV Park, TX

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"The program is very user friendly and the support staff is very knowledgeable and quick to respond."
"We have been very happy with the program and your employees.
They have all been very pleasant to deal with no matter how stupid our questions may be.
They have always returned our calls in a timely manner and have always been very courteous and friendly."

Ruth Mutschler, Mary's Lake Campground & RV Park, CO

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"PARCS is a great RV Park software.
There is a lot I still need to learn about the features and capabilities."

Jeff Gordon, Raintree RV Park, TX

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"I like the ease of use"

Bruce Aljets, Yogi Bear Camp-Resort, SD
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